Complete Feature Set
Everything you need to automate customer service on WhatsApp. From basic FAQ handling to complex lead qualification and multi-language support.
Core Features
24/7 AI Responses
Instant replies any time of day or night, including weekends and holidays.
Custom Knowledge Base
AI learns YOUR business information - menu, services, pricing, FAQ.
Trilingual Support
English, Bahasa Malaysia, and Mandarin Chinese. Natural conversation in all three.
Human Handoff
Seamlessly transfer complex conversations to your staff when needed.
Smart Account Protection
Human-like response delays, rate limiting, typing simulation to minimize risk.
Web Admin Panel
Monitor conversations, update knowledge base, view analytics.
Technical Features
Real-time WebSocket Updates
Instant message delivery and status updates.
Activity Logging
Export conversations to JSON/CSV for analysis.
Rate Limiting
Configurable presets to prevent spamming.
Typing Simulation
Human-like typing indicators for natural feel.
Auto-reconnect
Automatic reconnection on network disconnection.
Credential Persistence
Secure storage of WhatsApp credentials.
Feature Comparison
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Industry-Specific Solutions
F&B / Restaurants
- Menu questions
- Reservations
- Operating hours
- After-hours orders
Capture orders 24/7, handle reservations automatically, answer menu questions instantly.
Property Agents
- Listing inquiries
- Viewing scheduling
- Qualification questions
- Follow-ups
Qualify leads 24/7, schedule viewings automatically, answer listing questions instantly.
Healthcare / Clinics
- Appointment booking
- Clinic hours
- Service FAQ
- Medication questions
Book appointments 24/7, answer common medical questions, provide professional responses always.
E-commerce
- Order status
- Product questions
- Returns & exchanges
- Shipping inquiries
Handle order inquiries 24/7, answer product questions, process returns automatically.
Education / Tuition
- Course inquiries
- Registration
- Schedule questions
- Fee structure
Capture parent inquiries 24/7, handle registrations, answer course questions instantly.
Beauty / Spa
- Appointment booking
- Service questions
- Pricing
- After-care instructions
Book appointments 24/7, answer service questions, provide after-care information.